Welcome to SafeSwap

This Refund Policy delineates the specific conditions under which refunds may be issued for transactions conducted through SafeSwap. By engaging our services, you hereby agree to the terms and conditions set forth in this Refund Policy.

Conditions for Refund

Refunds may be granted under the following circumstances:

  • — The transaction was not completed successfully.
  • — The goods or services were not delivered as stipulated in the agreement.
  • — Both parties have mutually consented to the cancellation of the transaction.

Procedure for Requesting a Refund

To initiate a refund request, please adhere to the following procedure:

  • — Contact our support team with the pertinent transaction details.
  • — Provide a comprehensive explanation of the grounds for the refund request.
  • — Allow a period of up to 10 business days for us to review and process your request.

Refund Processing

Upon approval of your refund request, the refund will be processed as follows:

  • — Refunds will be issued to the original payment method utilized for the transaction.
  • — It may take up to 5-7 business days for the refund to be reflected in your account.

Contact Information

Should you have any inquiries or concerns regarding our Refund Policy, please contact us at:

  • — Email: fourstarbrands@gmail.com
  • — Phone: +2348144523363

We are dedicated to providing exemplary customer service and will endeavor to resolve any issues expeditiously.